12/18/2023 0 Comments Alexander hotel and utopia spa![]() ![]() We chose the Sunday night spa break package to celebrate our anniversary and unfortunately our stay was underwhelming. If I’d been asked upon check out how my day was I would have said but again no care here and not asked usual questions. Certainly lacking in customer care and any luxury treatment - I will not be returning. Lunch - average - avocado in sandwiches not fresh. Then the treatment - massage was more like a oil rub … not Swedish deep tissue - no introduction to massage - no consultation form - massage average and not what I’d expect from a 5 star hotel spa. People before us sat in it with door ajar and no steam. Sauna outdoors floor just not swept leaf, mud and mess door also needs to be pulled super hard so lacks steam unless you wait ages. No steam room as it was lacking steam and was smelly. Changing room awkward as a lack of benches and private changing space - a pop up private cardboard box with halfway curtain in one corner very -2 star. Swimming pool area busy and very nosiest due to jets from Jacuzzi - no sound proofing or management. The venue as in hotel itself lovely spa reception not very welcoming and very bright. Having visited here before a few years ago I decided to revisit for an overdue treat but to much disappointment I didn’t come away relaxed. Hotels near Smitham/Coulsdon Town Station.Hotels near The Forest Way Country Path.Hotels near Church of Scientology Advanced Organization and Saint Hill United Kingdom.Hotels near Kingscote Estate and Vineyard.Hotels with Restaurants in East Grinstead.Alexander House Hotel & Utopia Spa Pool.Alexander House Hotel & Utopia Spa Rooms.Alexander House Hotel & Utopia Spa Features.Hotels near Alexander House Hotel & Utopia Spa. ![]()
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